Seafin Privacy & Cookies Policy
Last updated: March 2026
Seafin is a classic motor cruising yacht owned, managed and operated by Hamble Point Yacht Charters Ltd, one of the longest-established privately owned yacht charter companies operating in the Solent.
We place our customers at the heart of everything we do and take the protection of your personal data as seriously as we take delivering outstanding experiences onboard Seafin.
1. Who We Are
Data Controller:
Hamble Point Yacht Charters Ltd
Hamble Point Marina, School Lane,
Hamble, Hampshire, SO31 4JD
📧 Email: seafin@yacht-charter.co.uk
📞 Telephone: 023 8045 7110
Hamble Point Yacht Charters Ltd is responsible for how your personal data is collected, used and stored.
2. What This Policy Covers
This policy explains:
- What personal data we collect
- How and why we use it
- How we store and protect it
- Your rights under UK GDPR
- How we use cookies
3. Personal Data We Collect
We may collect and process the following types of personal data:
a) Website Visitors
When you visit www.seafin.co.uk, we collect limited technical data including:
- IP address (anonymised)
- Browser type and version
- Pages visited and time spent on the site
This data is collected via cookies (see Section 9).
b) Enquiries & Bookings
When you contact us by email, phone, or via a website form, we may collect:
- Name
- Email address
- Telephone number
- Postal address
- Booking and payment details
- Previous charter history
This information is required to:
- Respond to enquiries
- Manage bookings
- Deliver contracted services
- Administer accounts
c) Special Category Data (Health & Dietary Information)
Prior to a charter, we may request information such as:
- Dietary requirements
- Medical conditions or disabilities relevant to participation
This data is:
- Collected only where necessary
- Used solely to ensure guest safety and suitable arrangements onboard
- Accessed only by relevant staff (e.g. skipper, crew)
Guests may be asked to voluntarily identify relevant medical conditions directly to the skipper for safety reasons while at sea.
4. Lawful Basis for Processing
Under UK GDPR, we process your data on the following lawful bases:
- Contract – to deliver charter services you have booked
- Legitimate interests – to respond to enquiries, improve services, and manage customer relationships
- Consent – for marketing communications
- Legal obligation – where required by law (e.g. accounting, maritime safety)
5. How We Use Your Personal Data
We use your data to:
- Respond to enquiries
- Manage and deliver charters
- Communicate important booking information
- Maintain financial and legal records
- Improve our website and services
- We do not sell or rent your data to third parties.
6. Marketing Communications
Email Marketing
If you opt in, we may send you occasional emails such as:
- Newsletters
- Updates about Seafin
These emails are sent via Mailchimp, a GDPR-compliant third-party processor.
You can withdraw consent at any time by:
- Clicking “unsubscribe” in any email, or
- Contacting us at seafin@yacht-charter.co.uk
Even if you opt out of marketing, you will still receive essential service communications relating to your booking.
Postal Mailings
We may send an occasional postal mailing (e.g. price list).
You may opt out at any time by contacting us.
7. Data Sharing & Processors
We may share limited data with trusted third parties such as:
- Email marketing platforms (e.g. Mailchimp)
- Mailing houses (postal communications only)
- IT and hosting providers
- All processors are contractually required to:
- Keep data secure
- Use it only for agreed purposes
- Comply with UK GDPR
We may disclose data where legally required to do so.
8. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data: up to 24 months
- Booking and financial records: up to 7 years (legal requirement)
- Marketing data: until consent is withdrawn
Data is securely deleted when no longer required.
9. Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide insight into usage.
Cookies We Use
Analytics Cookies
We use Google Analytics to understand how visitors use our website. This data is:
- Aggregated
- Anonymised
- Not used to identify individuals
Cookie Control
When you visit our website, you will be presented with a cookie banner allowing you to:
- Accept non-essential cookies
- Reject non-essential cookies
- Manage cookie preferences
You can also control cookies through your browser settings.
10. Data Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Restricted access
- Staff awareness and training
Please note that data transmission over the internet cannot be guaranteed as completely secure.
11. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact:
📧 seafin@yacht-charter.co.uk
12. Business Transfers
If Seafin or Hamble Point Yacht Charters Ltd is sold or restructured, your data may be transferred to a new owner, subject to the same data protection obligations. You will be notified if this occurs.
13. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies.
14. Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on our website.